Terms of service

Last updated: 07-06-2026

Welcome to Jani Paradise. These Terms of Service govern your access to and use of our website janiparadise.store, including any products, services, content, features, or transactions offered through our store.

By visiting our website and/or purchasing from us, you agree to be bound by these Terms of Service. If you do not agree, please do not use our website or purchase our products.

1. General Information

Jani Paradise operates as an online store offering premium dry fruits, nuts, seeds, saffron, snack mixes, chocolate products, and related food items.

We reserve the right to update, modify, or replace any part of these Terms of Service at any time by posting updates on this page. It is your responsibility to check this page periodically for changes.

2. Eligibility

By using this website, you confirm that:

  • You are at least the age of majority in your location, or you have permission from a parent or guardian
  • You are legally able to enter into a binding contract
  • You will use our website and products only for lawful purposes

3. Products and Availability

We aim to provide accurate product descriptions, images, prices, and availability information. However, we do not guarantee that all details will always be completely accurate, current, or error-free.

All products are subject to availability. We reserve the right to limit quantities, discontinue products, or refuse orders at our discretion.

4. Orders

When you place an order with us, you agree that:

  • All information provided is true, accurate, and complete
  • You are authorized to use the payment method selected
  • Your order may be accepted or rejected at our discretion
  • We may cancel or limit any order suspected of fraud, misuse, or abnormal purchasing activity

We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, pricing errors, suspected fraud, or shipping issues.

5. Pricing and Payments

All prices are listed in [MYR / Malaysian Ringgit unless otherwise stated].

Prices may change at any time without notice. We are not responsible for pricing errors or technical issues that may result in incorrect prices being displayed.

Payment must be completed in full before your order is processed and shipped. We use trusted third-party payment providers, and by placing an order you agree to their terms and conditions as well.

6. Shipping and Delivery

We aim to process and dispatch orders within the estimated time shown on our website. Delivery times are estimates only and may vary due to courier delays, peak seasons, weather, public holidays, or other circumstances beyond our control.

You are responsible for providing a complete and accurate shipping address. We are not responsible for failed or delayed delivery caused by incorrect address details, unavailable recipients, or courier-related issues.

7. Returns, Refunds, and Replacements

Due to the nature of food products, returns may be restricted unless the item is:

  • Damaged upon arrival
  • Incorrectly delivered
  • Defective or faulty
  • Expired or unsafe to consume upon receipt

Any refund, replacement, or return request must follow our Refund Policy and be submitted within the required time period stated there.

We may request proof such as photos, videos, order numbers, or product batch details before approving a claim.

8. Product Use and Storage

Our products are intended for personal consumption only unless otherwise stated.

You agree to:

  • Store products properly after delivery
  • Check packaging and expiry dates before consumption
  • Use products according to any instructions provided
  • Keep products away from heat, moisture, and direct sunlight unless the label states otherwise

We are not responsible for product damage or quality issues caused by improper storage after delivery.

9. Intellectual Property

All content on this website, including but not limited to:

  • Brand name
  • Logos
  • Product names
  • Images
  • Website text
  • Designs
  • Graphics
  • Videos
  • Packaging content

is owned by or licensed to Jani Paradise and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or use any content from our website without prior written permission.

10. Prohibited Use

You agree not to use our website or products for any unlawful, abusive, fraudulent, or harmful activity.

You may not:

  • Attempt to hack, damage, or interfere with the website
  • Use the website to submit false information
  • Copy our content without permission
  • Abuse discounts, promotions, or payment systems
  • Resell our products without authorization if prohibited by us
  • Use our site in a way that violates applicable laws or regulations

11. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the content, policies, accuracy, or practices of any third-party sites. Please review their terms before using them.

12. Limitation of Liability

To the fullest extent permitted by law, Jani Paradise shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products.

We do not guarantee that the website will always be uninterrupted, timely, secure, or error-free.

13. Disclaimer

Our products and website are provided on an “as is” and “as available” basis. We make no warranties or representations of any kind, express or implied, except where required by law.

Product results, taste preferences, and individual experiences may vary.

14. Indemnification

You agree to indemnify and hold harmless Jani Paradise, its owners, employees, agents, and partners from any claims, damages, losses, liabilities, or expenses arising from your violation of these Terms of Service or misuse of our website or products.

15. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of Malaysia, unless otherwise required by applicable law.

16. Changes to These Terms

We may revise these Terms of Service at any time. Any updates will be posted on this page with the revised date. Your continued use of the website after changes are posted means you accept the updated terms.

17. Contact Information

If you have any questions about these Terms of Service, please contact us:

Jani Paradise
Website: janiparadise.store
Email: janiparadise2512@gmail.com
Phone: +601155815012
Business Address: Jalan Raja Uda, Wolly Avenue 12300 Penang